ZHOUR MAKHLOUFI
Marketing consultant
Profile summary
AM CURRENTLY LOOKING FOR A JOB, I ALLOW MYSELF TO PROPOSE MY CANDIDACY. I AM VERY INTERESTED IN YOUR ADVERTISEMENT WHICH DESCRIBES A PROFILE CORRESPONDING TO ME. HARDWORKING, RIGOROUS AND AVAILABLE, IT IS WITH GREAT OPTIMISM THAT I APPLY TO JOIN YOUR COMPANY. I WILL BE ABLE TO CARRY OUT THE VARIOUS MISSIONS THAT YOU WILL ENTRUST TO ME Proven track record of excellent customer service and communication skills. Used proven methods to drive sales solutions that exceeded expectations and generated strong margins.
Career highlights
Staff training: In charge of customer service and marketing and communication skills training, to deliver the best service quality through the company staff and convert visitors into customers
Exceptional Customer Service Delivery: Delivered exceptional customer service, ensuring positive shopping experiences.
Effective Team Communication Facilitation: Facilitated daily morning meetings to effectively communicate brand updates and sales targets.
Key skills
Professional experience
Responsible for delivering exceptional customer service and ensuring a positive shopping experience. Facilitate daily morning meetings, effectively communicating brand updates, sales targets, and operational procedures to team members. Proactively engage with customers to understand their needs and provide product recommendations, resulting in increased sales and customer satisfaction. Collaborate with colleagues to maintain store appearance and merchandise displays, ensuring adherence to brand standards. Assist in inventory management and stock replenishment to support efficient store operations.
Senior sales personal at ZEGNA italian luxury brand running the store doing the display and transactions using POS receiving new collections, assisting customers and vip/vvip. and attending briefing and meetings and trainings.
I Worked as a supervisor customer service , healthy safety and decorator at same time, and food and beverage quality check
Part time Teacher, once a week
summer job ,store organization and product quality assist clients to find suitable items counting the quantities of products managing the store and the items inventory counting the benefit monthly